The FLO Student Helpdesk can answer non-course related questions, such as difficulties accessing FLO topics and modules, uploading assignments, or if you are unsure how to use the tools within FLO, such as quizzes and discussions.

The FLO Student Helpdesk can be contacted by e-mailing, or by telephoning 1300 3546 3377 (press 3 for FLO assistance).

The FLO Helpdesk has a physical presence on level 1 of the Central Library. When contacting the FLO Helpdesk, please make sure you include the information we need to help you.  Please clearly identify yourself, tell us which topic you need help with, and clearly identify the relevant assignment, lecture recording, etc.

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